1. Acceptance of Terms

By accessing or using ExpertPractice (the “Service”), operated by WatneySoft LLC (“Company,” “we,” “us,” or “our”), you (“User,” “you,” or “your”) agree to be bound by these Terms of Service (“Terms”). If you do not agree to all of these Terms, you may not access or use the Service. These Terms constitute a legally binding agreement between you and the Company.

You represent that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

ExpertPractice is a web-based practice management tool designed for expert witnesses. The Service provides case management, time tracking, invoice generation, document storage, and related features. The Service is a productivity tool and is not a substitute for professional judgment, accounting systems, or legal advice.

3. Account Terms

3.1 Registration. You must provide accurate, complete, and current information when creating an account. You are responsible for maintaining the accuracy of this information.

3.2 Account Security. You are responsible for safeguarding the password and credentials used to access the Service. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.

3.3 Account Activity. You are responsible for all activity that occurs under your account, whether or not authorized by you.

4. Subscription and Billing

4.1 Free Trial. New accounts receive a 14-day free trial with full access to all features. No credit card is required to start a trial. At the end of the trial period, you must subscribe to a paid plan to continue using the Service.

4.2 Recurring Billing. Paid subscriptions are billed on a recurring monthly or annual basis, depending on the plan selected. By subscribing, you authorize us to charge your payment method on each billing cycle. All fees are stated in U.S. dollars.

4.3 Price Changes. We may change subscription fees upon 30 days' prior notice. Your continued use of the Service after a price change constitutes acceptance of the new pricing.

4.4 Cancellation. You may cancel your subscription at any time from your account settings. Upon cancellation, your subscription will remain active until the end of your current billing period. We do not provide prorated refunds for partial billing periods.

4.5 Failed Payments. If a payment fails, we may suspend access to the Service until a valid payment method is provided.

5. User Responsibility for Accuracy

You are solely responsible for verifying the accuracy of all invoices, time entries, calculations, rates, amounts, and other data generated by or entered into the Service before sending, delivering, or relying upon them.

The Service is a tool that assists you in creating invoices and tracking time. It is not a substitute for your professional judgment, review, or verification. You acknowledge that:

All rates, hours, calculations, and amounts must be reviewed and confirmed by you before any invoice is sent to a client, attorney, or any third party.
You bear full responsibility for the accuracy and appropriateness of every invoice you generate and send using the Service.
The Company is not responsible for any errors, omissions, or inaccuracies in invoices, time entries, or financial calculations, whether caused by user input, software behavior, or any other reason.

6. Financial Calculation Disclaimer

The Service performs automated calculations including, but not limited to, multiplication of hourly rates by hours worked, subtotals, and invoice totals. While we strive for accuracy in these calculations, you must independently verify all automated calculations before relying on them. The Company makes no guarantees regarding the accuracy of any automated calculation performed by the Service.

Given the high-value nature of expert witness invoicing, even minor calculation errors could result in significant financial impact. It is your responsibility to review and confirm all amounts prior to sending any invoice.

7. No Professional Advice

The Service does not provide legal, accounting, tax, financial, or any other form of professional advice. Any information, suggestions, or guidance provided by the Service (including through any AI-powered features) is for informational purposes only and should not be relied upon as a substitute for consultation with qualified professionals.

You should consult with a qualified attorney, accountant, or other professional regarding any questions about your billing practices, tax obligations, engagement terms, or legal compliance.

8. Protected Health Information

The Service is not HIPAA-compliant and is not designed to store, process, or transmit protected health information (PHI) as defined under the Health Insurance Portability and Accountability Act. You agree not to enter patient names, medical record numbers, diagnoses, treatment details, or any other individually identifiable health information into the Service. Use case numbers and party names only.

If you require HIPAA-compliant practice management, please consult a qualified vendor that offers a Business Associate Agreement (BAA) and meets HIPAA security requirements.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE COMPANY DOES NOT WARRANT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CALCULATIONS, DATA, OR CONTENT PROVIDED THROUGH THE SERVICE.

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF GOODWILL, LOSS OF REPUTATION, LOSS OF BUSINESS OPPORTUNITIES, LOSS OF DATA, OR DAMAGES ARISING FROM BILLING DISPUTES, INVOICE ERRORS, CALCULATION INACCURACIES, OR UNDERBILLING OR OVERBILLING, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO THE COMPANY DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

10. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its directors, officers, employees, agents, affiliates, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

Your use of the Service;
Any invoices, time entries, or other documents you create, send, or rely upon using the Service;
Any billing disputes, fee challenges, or financial claims arising from your invoices;
Your violation of these Terms;
Your violation of any applicable law or regulation; or
Any claim by a third party (including clients, attorneys, courts, or opposing parties) related to your use of the Service or the content you generate through the Service.

11. Intellectual Property

11.1 Our IP. The Service, including all software, designs, text, graphics, and other materials, is owned by the Company and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works of the Service.

11.2 Your Data. You retain all rights to the data you enter into the Service, including case information, time entries, invoices, and documents. We do not claim ownership of your data.

12. Termination

12.1 By You. You may cancel your account at any time by contacting us at support@myexpertpractice.com. Upon cancellation, your access will continue until the end of your current billing period.

12.2 By Us. We may suspend or terminate your access to the Service at any time, with or without cause, including for violations of these Terms. We will make reasonable efforts to provide notice prior to termination, except in cases of egregious violations.

12.3 Effect of Termination. Upon termination, your right to use the Service ceases immediately. You may request an export of your data within 30 days of termination. After 30 days, we may delete your data in accordance with our data retention practices.

13. Dispute Resolution and Arbitration

13.1 Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator in the Commonwealth of Virginia.

13.2 Class Action Waiver. YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive any right to participate in a class action lawsuit or class-wide arbitration against the Company.

13.3 Small Claims Exception. Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes within the court's jurisdictional limits.

13.4 Injunctive Relief. Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law provisions. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the state or federal courts located in Virginia.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on the Service and updating the “Last updated” date. For material changes, we will also notify you by email at the address associated with your account at least 30 days before the changes take effect.

Your continued use of the Service after the effective date of any modifications constitutes acceptance of the updated Terms. If you do not agree with the modified Terms, you must discontinue use of the Service.

16. General Provisions

16.1 Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding the Service.

16.2 Severability. If any provision of these Terms is held to be unenforceable, the remaining provisions shall remain in full force and effect.

16.3 No Waiver. The Company's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

16.4 Assignment. You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

17. Contact Information

If you have questions about these Terms of Service, please contact us at:

support@myexpertpractice.com